Policies
Privacy Policy
Protecting your privacy is of the utmost important to us. We hope the following statements below will help clarify how we collect, use and safeguard the personal information you provide to us on our site.
I. What kind of information do we collect from you when you visit our site?
When you visit Crockerstarr.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.
We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.
II. Sharing of personal information – we don’t do it.
Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.
III. Consumer inquiries and privacy.
If you have any questions about your privacy, or would like to make changes to your profile, simply send us an email to office@crockerstarr.com or call us at the farmhouse 707.967.9111
IV. Protecting your information.
All payment information collected is done so under SSL – a standard internet security measure. Any data that we store is kept behind a secure firewall in our database and is not accessible to the public in any way.
Terms Of Use
Welcome to CrockerStarr.com! By continuing to browse and use this website, you are agreeing to comply with and are bound by the following terms and conditions of use, which together with our privacy policy govern Crocker & Starr’s relationship with you in the context of this website.
The term “Crocker & Starr” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Wine-Specific Conditions
Legal Requirements
You must be 21 years of age or older, to order or receive alcoholic beverages from Crocker & Starr. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Crocker & Starr are not for resale, and are for personal consumption only.
Credit Card Charges
Orders are by credit card only. We accept Visa, MasterCard, Discover and American Express.
Minimum Purchase
No minimum purchase is required.
States Authorized for Direct Shipment
Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to all states except MA, UT or to ANY Canadian Province. If Crocker & Starr is unable to ship directly to your state, simply provide an alternative shipping address or we can arrange to transfer your wine to a storage facility in California. In some instances, it may possible to arrange for the sale and shipment of our products through a third party. Please note, when dealing through a third party, wine prices and shipping costs may differ from those quoted by Crocker & Starr.
Shipping Costs
UPS is Crocker & Starr’s carrier of choice. Shipping is provided by UPS at current market rates.
Wine is a Delicate Commodity
Wine is a perishable commodity and the safety of your wine during transit is of the utmost importance to us. We will avoid shipping wine in extreme temperatures. Crocker & Starr is not responsible for wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
ADA Compliance
Crocker & Starr takes accessibility seriously and has taken active steps to ensure our website is accessible to everyone. Our goal is to meet or exceed Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. We welcome your feedback. If you have any questions, comments or concerns, or if you need assistance accessing information or documents on our website and require the information be provided in an alternate format, please contact us.
Crocker & Starr
700 Dowdell Ln.
St Helena, CA 94574
(707) 967-9111
office@crockerstarr.com